e-CASH PIN Update

Starting 02.01.2022, Genting Rewards members will be required to update a new e-CASH PIN containing at least 6 digits. This is part of our continuous efforts to ensure a safe and secure system for all your transactions.

Visit any of these facilities today to update your e-CASH PIN on the spot:

  • Slot machine
  • Electronic Table Games (ETG) machine
  • iKiosk
  • Genting Rewards Guest Services Counter

If you need any assistance on the floor, our staff on duty will be happy to help.

What is an e-CASH PIN?
The e-CASH PIN is a secret code selected by you to prove that you are the rightful holder of the e-CASH account under a Genting Rewards card.

What is the e-CASH PIN for?
You will need the e-CASH PIN to verify certain transactions or activities in the resort, such as e-CASH withdrawal, voucher redemption, and more.

Is my current 4-digit e-CASH PIN valid after 02.01.2022?
The 4-digit e-CASH PIN will be accepted for login only once. Thereafter, you will be required to change your e-CASH PIN to a minimum of 6 digits.

What will happen if I don’t update the e-CASH PIN?
You will not be able to use your card at the gaming machines (slot and ETG). You will also not be able to perform transactions with a transaction amount of more than 250GP at any iKiosk.

I would like more information on the e-CASH PIN.
Please drop us a line at customercare@rwgenting.com or call +603 2718 1118 for assistance.