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Optional Travel Route For Northern Region Travellers to Resorts World Genting | READ MORE
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Safety and security at Resorts World Genting | READ MORE
Changes to Traffic Flow at Genting Highlands Premium Outlets | READ MORE
Unauthorised Web Links | LEARN MORE
Our general enquiry hotline (+603 6101 1118) will be terminated effective 01.07.2022 | LEARN MORE
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All guests will have their temperature checked upon entry.
We monitor the number of guests in the casino and ensure that it is not overcrowded. Additionally, only limited players are to be expected at each table game.
Slot and ETG machines will be operating alternately. We ask that you keep the seat next to you empty at all times. If unsure, please use the floor markers as a guide.
All guests are required to scan the QR code from the MySejahtera app upon entry and exit.
24/7 SANITIZED AIR AND SURFACES
Our casino air and surfaces are sanitized continuously by Medklinn Cerafusion™ Sterilization Technology that has been independently tested and proven to eliminate 99% of viruses including coronaviruses, bacteria and pollutants, providing you with added safety and protection 24/7.
Automated hand sanitizers are available throughout the casino floor. We encourage players to sanitize their hands before and after gaming. You are also encouraged to wear masks in public spaces.
SANITIZED CHIPS, CASH & EQUIPMENT
We have increased the frequency of cleaning and sanitizing of gaming equipment and machines. All banknotes are sterilized and gaming chips are disinfected with advanced antimicrobial coating technology. Kindly exchange your old chips with newly disinfected chips.
Before you game, please load a cash amount into your Genting Rewards card. This amount becomes e-CASH, which you will use for all gaming transactions. Load at the cashier counter, Cash Deposit Machine, or any gaming machines.
Service Ambassadors are present at the casino floor to help you observe safe distancing, perform random temperature scanning, and provide assistance.
View our Casino Safety Guide video here.
To view casino content, please confirm you are above 21 years of age (irrespective of nationality and race) by selecting your birth year below AND a non-Muslim (if you are a Malaysian citizen).