Introduction to e-invoice

Referring to e-Invoice | LHDN, we are fully committed to comply to e-invoicing currently being implemented by the Government in stages.

How do you self-retrieve your e-invoice?

Effective 1 Aug 2024, if you are an existing customer holding a normal invoice/receipt from Genting Malaysia Berhad, First World Hotels & Resorts Sdn Bhd and/or Genting Utilities & Services Sdn Bhd, and you would like to also request for an Inland Revenue Board Malaysia ("IRBM") validated electronic invoice (e-Invoice), please proceed to our eInvoicing Customer Self-Service Portal.

Before proceeding make sure you have these information on hand:

1. The request for e-Invoice via the eInvoicing Customer Self-Service Portal must be made in the same month as per the issuance date shown of the Normal Invoice/Receipt. Late requests will not be processed.
2. You must have on hand an existing physical invoice/receipt. Without this document, any request via the eInvoicing Customer Self-Service Portal is unable to be validated and thus cannot be processed.

If you have any other query, you may ask our Virtual Assistant GIVA or by filling up the enquiry form here.

For car park e-invoice, and you have paid via Cashless Parking, you may contact us via email at eInvoice.fin.carpark@rwgenting.com.

The following are examples of invoices for your reference.

A) Hotel room

B) Food and beverages

C) Theme park

D) Show and concert