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Resorts World Genting is Now on WhatsApp!

Introducing a new, seamless way to connect with us.

Consistent with our mission to provide the most delightful and memorable experiences to our customers, you can now reach out to us anytime, anywhere, with just one message.

How to Recognise Our Official WhatsApp Account

  • Official Business Number: +603-2333 3144
  • Verified Name: Resorts World Genting with a verified badge next to the account name, confirming our authenticity.
  • Chat Disclaimer: A box will appear at the top of your chat, stating: “This chat is with the official business account of Resorts World Genting. Tap for more info.”

We look forward to connecting with you.

  • What type of messages will I be getting?
    You will receive messages including important reminders, the latest updates, Resorts World Genting’s newest promotions, and answers to any questions you may have.
  • Will there be any fees incurred for this messaging service?
    There are no fees associated with receiving messages from Resorts World Genting.
  • How do I ensure that I am receiving genuine messages from Resorts World Genting via WhatsApp?
    Resorts World Genting official WhatsApp account will always have a verified badge icon next to account name “Resorts World Genting” and when you tap on the account name, you will see a verified badge icon in blue that says, “Verified Business” or “Official business account”. Our official business number is 03-2333 3144. Please do not response to any message from a WhatsApp account that is not verified.
  • Is WhatsApp Messaging safe?
    Yes, information exchanged via WhatsApp is secured with end-to-end encryption.
  • Is your WhatsApp Messaging operating 24 hours, 7 days a week?
    Our WhatsApp Messaging is integrated with G.I.V.A., Resorts World Genting’s Generative AI Virtual Assistant, available 24 hours daily to assist you.
  • Will I receive frequent messages from Resorts World Genting, and can I unsubscribe?
    Genting Rewards members selected for specific marketing campaigns will receive timely reminders, updates, and information from Resorts World Genting via WhatsApp. If you prefer not to receive these messages, you can easily unsubscribe by replying with <Unsubscribe> to our official WhatsApp account.