Menu
Close
V-on-air-logo Live Now
Play Pause
Book Now
Account Logout
English 简体中文 Bahasa Malaysia Vietnamese
Book Now
Cover
Healthy Living: A luxury bey...
Lifestyle
0:00 0:00
Play Pause
Volume

Turn Your Stay Into Genting Points!

Promotion period: 15.08 – 31.10.2026

Staying at neighbouring hilltop hotels in Genting Highlands? Don’t throw away your room receipts because you can turn it into valuable Genting Points.

We want to reward members staying at neighbouring hilltop hotels as they continue to experience the thrills and delights of Resorts World Genting. Maximise your getaway by transforming your stay into extra rewards. 

How to Claim Your Points: 

Simply email your details and documents within 14 days from your checkout date, and we will credit the Genting Points straight to your Genting Rewards account:

  • Your Name
  • IC Number / Passport number (for foreigners)
  • Genting Rewards Card (GRC) ID
  • Booking Confirmation
  • Payment Receipt

Email  the details and supporting documents to: grloyalty@rwgenting.com

Important Note:
The email address grloyalty@rwgenting.com is reserved specifically for this campaign. To ensure efficient support, only campaign-related emails and enquiries will be attended to.

  1. This promotion is valid from 15 August to 31 October 2026.
  2. This promotion is open to all valid Genting Rewards members, including Sky Members, staying at non-Resorts World Genting hilltop hotels.
  3. Genting Points will be awarded at a rate of 0.5% of the total net room payment (e.g. 5 GP for every RM1,000 spent). Points are awarded based on the exact ringgit (RM) amount of the eligible net room spend. 
  4. Tier Points (TP) will be awarded in an amount equivalent to the Genting Points (GP) received by the member for the eligible stay. 
  5. No additional Genting Points (GP) & Tier Points (TP) will be awarded on Genting Rewards Members’ Day and Double-Digit Days (18/8, 9/9, 18/9, 10/10, and 18/10/2026). 
  6. The primary registered hotel guest name on the submitted invoice or proof of stay must match the claimant’s Genting Rewards membership name. Stays registered under a different name are strictly ineligible for Points claim.
  7. Members are required to email grloyalty@rwgenting.com and submit supporting documents, including their name, IC number/Passport number (for foreigners), Genting Rewards Card (GRC) ID, booking confirmations, and payment receipt within 14 days  from the checkout date stated on the invoice.
  8. Accepted payment receipts include cash transaction slips, card transaction slips, bank-in records, and e-wallet receipts.
  9. Hotel bookings made through any booking platform are accepted, provided the required supporting documents are submitted.
  10. All submitted receipts and supporting documents must be clear, complete, and genuine. All submissions are subject to verification. Incomplete or invalid submissions will not be accepted or processed.
  11. Any submission containing suspicious, fraudulent, altered, or invalid hotel receipts or proof of payment will not be accepted and shall be disqualified from receiving Genting Points (GP) under this promotion.
  12. Approved Points will be credited to the member's account within 14 working days after successful verification.
  13. All non-room related expenditures—including but not limited to Tourism Tax (TTx), Service Taxes (SST), service charges, refundable security deposits, food & beverage, or retail purchases—are strictly excluded from the Points reward.
  14. For stays spanning the campaign period, only eligible nights within the promotion period will qualify for Genting Points (GP). For example, a stay from 31 October 2026 to 2 November 2026 will only qualify for the night of 31 October 2026. If the hotel invoice does not indicate the room rate for each night, the qualifying spend will be determined based on the average nightly rate calculated from the total accommodation charges.
  15. The email address grloyalty@rwgenting.com is designated exclusively for this campaign. Any unrelated emails or enquiries sent to this email address will not be entertained.
  16. This promotion is not valid in conjunction with any other promotion and is non-transferable, non-exchangeable for cash, and non-extendable.
  17. By participating in this campaign and submitting the required information, participants hereby voluntarily and willingly consent to Genting Malaysia Berhad collecting, using, storing, and processing their personal data for the purposes of verifying submissions, administering the campaign, and awarding Points, where applicable.
  18. The awarding of Points is subject to the sole discretion and final verification of Genting Malaysia Berhad (GENM). GENM reserves the absolute right to reject, disqualify, or void any submission or point adjustment if the transaction is found to be incomplete, altered, mismatched, or failing to meet campaign criteria. GENM’s decision on all matters shall befinal, binding, and conclusive; no further correspondence or appeals will be entertained.