Your Genting Rewards card is your unique identity for earning rewards and spending Genting Points at our resort. For the safety and security of your personal information, here are some tips to ensure your Genting Rewards PIN and mobile login is not easily compromised.
Dos:
Don’ts:
Be Alert! Don't click on suspicious links or attachments.
If you have lost your Genting Rewards card or found your Genting Rewards card being misused, please immediately reach out to us via these communication channels:
Starting 02.01.2022, Genting Rewards members will be required to update a new e-CASH PIN containing at least 6 digits. This is part of our continuous efforts to ensure a safe and secure system for all your transactions.
Visit any of these facilities today to update your e-CASH PIN on the spot:
If you need any assistance on the floor, our staff on duty will be happy to help.
What is an e-CASH PIN?
The e-CASH PIN is a secret code selected by you to prove that you are the rightful holder of the e-CASH account under a Genting Rewards card.
What is the e-CASH PIN for?
You will need the e-CASH PIN to verify certain transactions or activities in the resort, such as e-CASH withdrawal, voucher redemption, and more.
Is my current 4-digit e-CASH PIN valid after 02.01.2022?
The 4-digit e-CASH PIN will be accepted for login only once. Thereafter, you will be required to change your e-CASH PIN to a minimum of 6 digits.
I would like more information on the e-CASH PIN.
Please drop us a line at customercare@rwgenting.com or call +603 2718 1118 for assistance.