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INTERNSHIP PROGRAMME
 

Genting Malaysia Berhad (GENM) Internship Programme provides opportunities for students to apply academic learning to real world experience. Through this experience, students will have the opportunity to develop workplace aptitude, as well as to acquire knowledge and skills relevant to their chosen career path. GENM Internship Programme also provides students with focused and structured learning, giving them hands-on experience in handling projects, decision-making, meeting timelines, and working with personnel of various levels across departments. We have incorporated the
Succeed
Make decisions
Interact
Lead
Excel


whereby we want our interns to be able to apply these principles once they complete their internship.
 

 

Bachelor of Hospitality Management
University Utara Malaysia
Hotel Division
February 2016 – August 2016
 
I have no regrets undergoing my industrial training with Genting Malaysia. This experience has provided me with hands-on experience that cannot be gained in the classroom. During my 6-month internship, I was assigned to various departments, including a Chinese cuisine restaurant, an international buffet restaurant, hotel front office, housekeeping, and butler services. It was a great opportunity to be given the chance to experience various job scopes at different levels.

It was also exciting being able to face different challenges which have nurtured my professional growth and helped me improve my communication and customer service skills. I am grateful to have had good supervisors who were always patient and supportive. For students who are still wondering where to undergo your internship, give Genting Malaysia a try. Do not be afraid to fail as we all learn from our failures and move on to the next challenge. If we are not prepared to accept failure, we are not prepared for growth!
 
 
 
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Bachelor of Mechanical Engineering
Universiti Teknikal Malaysia Melaka (UTeM)
Engineering
June 2016 –September 2016
 
Interning with the Engineering department was like being in a family unit, where everyone helps each other out. Through my time here, my colleagues and mentor were always willing to guide me. I have improved my social skills and am now able to understand how the knowledge I learned in the classroom be applied in the real world.

The work environment at the resort is very unique. Besides the cooling weather, interns are entitled to free accommodation and meal allowances. Genting Malaysia also provides other facilities such as a staff swimming pool, gym, staff recreation centre, medical facility and, more importantly, free cable car rides! So what are you waiting for? Start applying now. An unforgettable experience awaits you!

 Bachelor of Art in Journalism
 California State University
 Public Relations
 June 2016 – August 2016

My internship with Genting Malaysia was a relatively short one but it has definitely strengthened my capabilities in different aspects. From the work that I have done, to the people with varying levels of experience and positions, there was always something positive to take away from those interactions. It has been an honour being able to work with an internationally-renowned corporation. I am thankful for the opportunity that Genting Malaysia has provided me, that is, being able to meet great and inspiring people and learning from them. It would be a lie to say there were no issues during my internship. However, it was those challenges that have allowed me to learn the most valuable lessons and improve myself. All in all, this internship has equipped me with skills and values that have made me more confident in facing bigger things in the future.

Bachelor of Engineering (Bioprocess Engineering)
University Malaysia Perlis
Food Safety Laboratory
June 2016 –September 2016

During my 10-week internship at Genting Malaysia, I was assigned to the Food Safety Laboratory. I consider myself lucky as it was a great platform for me to learn and develop professionally. I am grateful to have had the chance to meet so many wonderful and professional people who guided me throughout this internship period. Despite having hectic schedules and duties, the Food Safety team always spent time to listen, guide and keep me on the right path within an esteemed organisation. I would like to recommend interested students to apply for an internship with Genting Malaysia as you will get opportunity to enjoy many benefits such as allowance, accommodation, recreation facilities and many more, in addition to a great learning experience. Never stop learning because life doesn’t stop teaching!

Bachelor of Financial Planning
Quest International University Perak
Regulatory Compliance
July 2016 – October 2016

My internship experience with the Regulatory Compliance department was a great opportunity for me. The department’s scope involves numerous data analysis projects which ensuring the company’s adherence to obligations underlying the Anti-Money Laundering Acts (AMLA). I learned a lot throughout my internship – I got the chance to conduct compliance testing and perform data analysis on customers’ gaming activities among many others. It was an interesting experience to be part of the department’s data analyst team and to be entrusted with private and confidential information.

Apart from work, I enjoyed the spring-like cool weather in Genting and all the employee benefits like free accommodation, meal allowances, free cable car ride, free clinical treatment, gyms and sports facilities and others. This experience has shaped me into a well-rounded person and I am ready to expand my career in the future. I truly believe that this internship programme is a good stepping stone for all undergraduates.

Bachelor of Social Science (Hons) Psychology
University Tunku Abdul Rahman
Total Quality Management
May 2016 – September 2016

Interning at Genting Malaysia was such an honour and privilege. Indeed, working in such large company adds an interesting dimension to my curricular vitae but the experiences and opportunities for growth that I gained are priceless.

As a TQM intern, I was exposed to a lot of trainings and programmes which allowed me to hone my skills, especially the ones that cannot be learned in the classroom. I had the opportunity to contribute ideas and suggestions, which made me feel like I was being treated as an equal member of the team.

There were a lot of great moments here but what I enjoyed the most was the colleagues that I worked with. They never failed to take time out of their schedules to teach and explain everything to me. Genting Malaysia has given me invaluable resources and exposure. For students out there who are interested, please do not hesitate to apply for the GENM Internship. It will be worth it!

Bachelor of Communication (HONS) Public Relations
Universiti Tunku Abdul Rahman
Theme Park Marketing
May 2016 - August 2016

It’s such a blessing to be able to join the Genting Malaysia Internship Programme. Throughout the internship, I was able to develop my communication skills and widen my social network, which is vital to a Public Relations practitioner. In addition, Genting provides a platform for undergraduates to learn more about the real world by getting valuable work exposure.

Besides that, we are provided with accommodation and sufficient meal allowances. We also have free access to facilities such as the cable car, library, and recreation centre, among others. In a nutshell, this internship has given me the opportunity to gain significant work experience and a better understanding of my skills and strengths.

Bachelor of Engineering (Hons) Civil Engineering
Universiti Sains Malaysia
Construction
June 2016 – August 2016

: I consider myself lucky to have joined the GENM Internship Programme at the right time as I was given the opportunity to participate in the Theme Park construction project. Working for such mega project in such a unique environment is something that I would not be able to obtain elsewhere. I have gained and learned a lot throughout this internship, from site technical experience to management, planning, problem solving and communication skills. Working in this department has also given me a wider view on the project operation.

Apart from work, numerous benefits are offered for the interns here, such as free accommodation, meal allowance, and sports and recreational facilities. An internship with Genting Malaysia is definitely an enjoyable and memorable experience!

Bachelor of Arts in Business and Marketing Management
Segi College Penang |University of Sunderland
Promotions & Entertainment
May 2016 – August 2016

I had a good experience undergoing my internship with Genting Malaysia and am glad for the opportunity to be part of this huge organisation. My colleagues were friendly, helpful and always guided me throughout my internship period. Although I only interned for a short duration, I was given the chance to correspond with performers and coordinate several events. I even participated in organising a private event at the exclusive Genting Club. Opportunities like these really helped me gain invaluable experience, which I would not have obtained in the classroom.

Among the perks I enjoyed included free accommodation and meal allowances, which relieved some of the financial burdens as a student. I would highly recommend interested students to join the Genting Malaysia Internship Programme.

 

Are you looking for an internship to fulfill your course requirement? GENM Internship Programme is a stepping stone for MALAYSIAN students to obtain diverse work experience, which opens up wider career options. If you meet all of the requirements below, APPLY NOW!



Selection Process

There are three stages in our selection process where qualified applicants will be assessed for their potential to be part of our GENM Internship Programme.
 

Application

Submit the following documents at least one (1) month prior to the commencement of your industrial training programme to internship4u@rwgenting.com
 



  • GENM Internship Programme application form
  • Resume
  • University / College industrial training letter
  • Latest semester result slip
  • PDPA form


Please note that we only accept applications submitted online and only shortlisted candidates will be contacted.

For further information, please refer to the
 

 

eGenting is the IT service provider for selected Genting Group of companies, which is in charge of the e-systems within the company. The eSystems in GENM includes the Global Hospitality Property Management System (GHPMS), which handles the check-in/out kiosks, self-service and voucher kiosks; the Theme Park Cashless operation system and ticketing systems for Skyway, concerts and shows; Casino eCash and Point systems; and other support e-systems such as iHostel, eApplications, SAP system, Bill Drop system, AribaBuyer online purchase requisition system, GGIP, Finance CMTS and HCC systems.
 
 
 
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The Engineering Department consists of two main divisions, namely Utilities Management and Building Management (Building, Electrical & Mechanical). Their core responsibilities include providing repair and maintenance services for building, electrical and mechanical areas; utilities supply (electricity, water, steam and gas); and utilities services (waste management, sewerage treatment, public health and environment – landscaping, external cleaning and garbage collection) at the resort.

Finance department handles all financial and monetary transactions that occur in all areas, mainly Hospitality, Casino, Shows, Overseas Operations, Theme Park, Transport and Utilities, Support Services, and Shared Services. Finance transactions include income audit, accounting, F&B cashiering, cost control, retailing, financial reporting, tax reporting, centralized payment, finance administration, iClaim, and payroll, among others. Other departments under Finance purview are Casino Treasury and Warehouse & Receiving Operations.

There are 6 hotels in Resorts World Genting ranging from 3 – 5 star ratings: First World Hotel, Theme Park Hotel, Resort Hotel, Awana Hotel , Maxims and Genting Grand. Hotel operations involve the Rooms division, which consists of Front Office, Housekeeping, PABX and Laundry departments; and the F&B division. There are about 100 F&B outlets at the Resort and 42 of them are owned and operated by GENM. The F&B division employs Service, Kitchen and Stewarding personnel, who provide services to the various types of restaurants, namely service outlets, buffet outlets, beverage outlets and self-service outlets, including the Genting International Convention Centre, the largest convention centre with pillar-less ballroom.

The main job scope of the Food Safety department includes collecting food samples from kitchen/outlets, conducting inspections at GENM outlets, warehouse, perishable store and participating in external and internal food audit to ensure food safety compliance and HACCP certification.

The P&E department is responsible for planning and organizing international and local entertainment to attract our target customers. Activities range from sourcing and providing live entertainment for Casino events and tournaments, engaging international resident shows, planning festivals and themed events, organizing venues for concerts and joint promo with 3rd party event management, show production, and private group functions for Casino, among others.

Property development department consists of three sections: Development Planning, Constructions and Projects. The department plays the role of a project leader in conveying the company’s development plans into reality. The team usually leads consultants namely, planners, architects, engineers, landscape and interior designers involved in a development project. The scope includes liaising with property heads / senior management on new plans or projects, preparing proper design and detailed execution strategies, overseeing quantity surveying, tendering, progress payment, obtaining approval from local authorities, and ensuring all construction works are in proper order, and finally overseeing the completion of projects.

The PR & Communications department is divided into three areas, namely Public Relations, Communications and Media Relations. The core function of the department is to strive to project positive image of the organization. Among its responsibilities include involvement in community and corporate event management; maintaining special liaison with government officials, embassies and official visitors to the resort; handling incidents and crisis management; planning publicity events and press invitation; preparing press releases; publication of ‘Xperience Genting’ magazine; resort-wide content management; handling social media and responding to customer feedback, among others.

Theme Park division consists of several sections, namely Admin & Planning, Attractions, Marketing, Retail & Leisure, Technical, Skyway & Bowling, and Video Simulation Machine (VSM). The core function of the division is to provide the ultimate customer experience at the indoor and outdoor theme park. Among the responsibilities include organizing themed events and activities, provide technical support and preventive maintenance, facilities management, marketing communication, conducting regular safety checks on rides, continual upgrading of facilities and services, among other duties.

Tenancy Management department is responsible for managing third party business operators at the Resort in terms of sourcing and leasing shop lots for retail, leisure and F&B businesses primarily located at First World Plaza. Other responsibilities include maintaining of facilities, walkways, courtyards and corridors of the Plaza; management of rental space for vending machines, public phones, lockers, media advertisement boards and rooftop antenna for Telco service providers; as well as to ensure repair works are carried out where necessary.

Resorts Planning department serves as a support division that drives and implements corporate initiatives and policies, including communicating it to internal and external parties. Among the core responsibilities include evaluating business proposals, performing financial analysis, risk assessment and other analysis, where applicable; conducting market research, market intelligence, and feasibility studies; as well as providing necessary briefs for senior management on strategic development activities.

Risk Management department was set up to ensure proper resort-wide management of principal risks and to implement effective control measures in mitigating its potential impact on the company. The department’s core responsibilities include establishing and implementing proper risk assessment framework through the technique of control self-assessment; to conduct workshops to familiarize department representatives with the framework and concepts of risk assessment, risk/control analysis and action plan; and assist the departments in identifying and evaluating controls within key functions of the respective business processes on a periodical basis; among other functions.

Total Quality Management (TQM) department functions as a quality control division that drives continual operational efficiency and service quality improvement. The core responsibilities include leading, managing and coordinating resort-wide quality initiatives by providing advisory services, training, and facilitation to operational areas; establishing and managing quality assurance procedures and systems; perform quality audits that include analyzing processes and making recommendation for improvement; designing and implementing programmes to promote awareness on quality improvement; and other activities that promote quality.

Can I choose to work in my preferred department?
Yes. However, the internship placements are subject to availability of vacancies in the selected department.
 
Where will I be located at for my internship?
You will be based in Genting Highlands Resort, Pahang.
 
What is the dress code during the internship? Is uniform provided?
Formal attire. Uniforms will only be provided to interns with customer-facing roles in the Food & Beverages and Hotel Division.
 
If I have submitted my resume, latest result and co-curriculum certificates without the University / College industrial training letter, will you process my application accordingly?
GENM will only process the application when the applicant has sent in all the required documents. Incomplete applications will not be entertained.
 
Can I submit my application manually?
We DO NOT accept any hard copy applications. All applications must be submitted online.
 
What are the working hours?
The working hours and days will conform to the respective departments’ roster and schedule practices.
 
Will I be paid during my internship?
You will be paid an internship allowance and meal allowance on a monthly basis throughout your internship.
 
Am I entitled to other benefits and facilities during my internship?
During your internship, you are entitled to:
  • Free accommodation (Walking distance to workplace)
  • Free clinical treatment
  • Staff Recreation Centre (SRC)
  • Staff stadium
  • Library / Resource centre

I will be reaching Resorts World Genting one (1) day before reporting. Can you provide me a place to stay?

Accommodation is only provided from your reporting date onwards.

Will I be granted a job with GENM after I complete my studies if I have undergone an internship with GENM?

GENM is not obligated to grant you employment by virtue of your internship with GENM. However, interns with good potential and performance may exercise the special privilege to be employed with GENM, where permanent placement will be determined by interest, available vacancies and individual placement flexibility.

Who can I contact for further information?

You may drop an email to internship4u@rwgenting.com