Genting Rewards + Genting Family & Friends (“GR+GFF”)

 

The Genting Family and Friends (“GFF”) programme was introduced in 2019 to provide special offers, benefits and privileges to all GENM employees (including contract employees), former employees and retirees as well as their family members.

The main objective of GFF are to reward the Target Groups and inspire a sense of belonging through a special programme by providing better offers, benefits and privileges.

20% discount at GENM and Resort World Awana F&B outlets (including Zouk Outlets – Redtail, Redtail Karaoke and Empire)

 

GENM and AWANA Food and Beverage

  1. Applicable for all Food & Beverage (incl. alcohol) on normal priced items only at selected outlets.
  2. Applicable from Monday to Friday only (excluding public holiday and eve of public holiday).
  3. Applicable for cash/credit or debit card payment only.
  4. Must present GFF Member card upon ordering and payment.
  5. Limited to 6 pax per dining visit.
  6. Not applicable for tobacco items.
  7. Not applicable on any special promotion, package deal or happy hour.
  8. Applicable to All GENM and Resort World Awana F&B outlets.   
  9. Subject to specific rules & regulations, and operating hours of each outlet.
  10. GP will be awarded after discounted bills.

 

Zouk Outlets - Redtail, Redtail Karaoke and Empire

  1. Applicable for all food & beverage (incl. alcohol) on normal priced items only at RedTail, RedTail Karaoke and Empire only.
  2. Applicable from Monday to Thursday only (excluding public holiday and eve of public holiday).
  3. Applicable for cash or credit/debit card payment only.
  4. Must present GFF Member card upon ordering and payment.
  5. Not applicable for merchandise and tobacco items.
  6. Not applicable on special DJ nights, events, promotion, package deal and happy hour.
  7. Standard club policy applied.

 

F&B PARTICIPATING OUTLETS:

  Outlet Name  Location 
 Genting Grand  The Bakery  Lobby Floor 
 Seasons  Lobby Floor 
 Lobby Lounge  Lobby Floor 
 Highlands Hotel  Genting Palace  Level 2 
 Cha Chaan Teng  Level 2 
 First World Hotel  Lobby Café  Lobby Floor 
 The Food Factory  Level 4 
 SkyAvenue  High Line Rooftop Market  Level 4 
 Motorino @ High Line Rooftop Market  Level 4 
 Jom Makan Food Street  Level 4 
 Malaysian Food Street  Level 4 
 Yesteryear  Level 4 
 Harry Ramsden  Level 4 
 Taiko Ramen  Level 1 
 Burger & Lobster  Level 1 
 La Fiesta by Marta’s Kitchen  Level 1 
 Wolfgang’s Steakhouse  Level M 
 Wolfgang’s Steakhouse Lounge  Level M 
 Jom Makan SkyAvenue   Level G
 Il Lago  Level G
 Redtail by Zouk  Level G
 Redtail Karaoke by Zouk  Level G 
 Empire by Zouk  Level G 
 SkyCasino
 [via non-casino entrance] 
 Grand Cha Chaan Teng  Level 1 
 Skytropolis  Malaysian Delights  Skytropolis 
 Think Pink 
 Local Pastries 
 Bites & Delights 
 Popcorn & Fairy Floss 
 Resorts World Awana (RWA)  Jom Makan Awana  Lobby Floor 
 Awana Garden  Lobby Floor 
 Ayu Awana  Lobby Floor 
 Gold Terrace  RWA
 Cheeky Grind  Lobby Floor 

 

  • 20% off on-site ticket price for Genting SkyWorlds Theme Park 1-Day Ticket and Skytropolis Indoor Theme Park 1-Day Pass.
  • The Parks discount rate or offered rates are open to all GFF card holders.
  • Ticket discounted rate is valid on all days*; subject to Park attendance during their visit. If the Park’s capacity is reached, the GFF offer will not be applicable on that day.
  • Limited to four (4) tickets per month per member at any attractions. For instance, four for Genting SkyWorlds Theme Park and four for Skytropolis Theme Park.
  • Tickets are valid on the day of purchase only.
  • Admission rate is inclusive of Entertainment Duty.
  • Tickets discounted rate is only applicable at Skytropolis Indoor Theme Park and Genting SkyWorlds Theme Park ticketing counters only. Not applicable at self-service kiosk and online purchase.

Note: Refer to RWG official website for latest Park Hour

  • 20% discount off published room rates (four rooms per annum).
  • Applicable to First World Hotel, Genting SkyWorlds Hotel, Resort Hotel, Highlands Hotel, Genting Grand, Crockfords and Resorts World Awana.
  • The discount is on room only promotion, not applicable to others offer, promotion, package deal, including GP Special room promotion.
  • Applicable to payment mode of Genting Points (GP), Cash or Credit Card only.
  • Applicable to online channels only (RWG website and i-Holiday platform).
  • Discount will be automatically applied to the room rates shown to GFF Members during booking via RWG website.
  • 20% discount for selected GENM’s own shows.
  • Applicable for all GFF members on selected GENM shows/concerts only.
  • Applicable up to a maximum of 4 tickets per member per selected show/concert.
  • Applicable on selected Price Scale (PS) tickets only.
  • Ticket reservations are applicable at the Genting Rewards Guest Services counter or members are required to call One Hub Reservation Hotline at +603 2718 1118 for reservation.
  • Applicable for cash or credit/debit card payment or GP redemption only.
  • All tickets are still subject to RM4 processing fee per ticket.
  • Not applicable on any special promotion and package deal.

 

Terms and conditions

  1. Application for GR+GFF is open to all employees. This is not a gaming card, all Muslim employees are welcome to apply.
  2. Employees are allowed to apply ONE (1) card and the card is not transferable.
  3. All employees will not be able to earn Genting Points from Gaming at Resorts World Genting.
  4. The benefits accorded to GR+GFF are not transferable, GENM reserves the right to amend, add, delete or cancel these benefits at any time without prior notice at its sole of absolute discretion.

*Contract employees are those working on fixed term service contracts

  1. Application is only open to retired/former employees from GENM.
  2. Retired employees will be accorded Gold status, and categorized into gaming and non-gaming card (SkyCard). Gaming cards are only applicable to members who are Malaysian non-Muslim and the non-gaming card applicable for Malaysian Muslim.
  3. Both cards are able to earn Genting Points however, SkyCard is only from spending on non-gaming transaction(s) resort wide.
  4. GENM former employees or retirees may apply for GFF by providing details of previous employment status.
  5. Proceed to any Genting Rewards Guest Services counter in resort for application.
  6. If a member violates any of the terms and conditions, their membership card will be terminated.
  7. The benefits accorded to GR+GFF are not transferable, GENM reserves the right to amend, add, delete or cancel these benefits at any time without prior notice at its sole of absolute discretion.

*Subject to verification by the HR Department.

  1. Application of Genting Rewards membership card for employee’s family members are open to all aged 18 years old and above (Exclude barred person).
  2. There are categories of gaming card and non-gaming card, in which gaming card is only applicable for members aged 21 years old and above and not a Malaysia Muslim. Other than the criteria, SkyCard will be issued.
  3. Both cards are able to earn Genting Points however, SkyCard is only from spending on non-gaming transaction(s) resort wide.
  4. If a member violates any of the terms and conditions, their membership card will be terminated.
  5. Proceed to any Genting Rewards Guest Services counter for application.
  6. The benefits accorded to GR+GFF are not transferable, GENM reserves the right to amend, add, delete or cancel these benefits at any time without prior notice at its sole of absolute discretion.

*Subject to verification by the HR Department. Eligible family (Spouse, Children, Parents, Siblings, Parents-In-Law and Grandparents) members may only considered if the relationship was pre-registered with the company during employment