Dear Ella Jilid Akhir Konsert ticket holders,
 
We regret to inform you that the Ella Jilid Akhir Konsert, scheduled to be held at the Arena of Stars on 26.10.2024, has been rescheduled due to unforeseen circumstances.

However, refunds will be issued to customers who have purchased ticket(s) to this show according to the respective method of payment mode:

• By Cash: Please complete the Electronic Funds Transfer (EFT) form and send the completed form along with a photocopy of your MyKad/passport to customercare@rwgenting.com.
• By Credit Card or Genting Points: An automated refund process is currently underway.

Do note that refund processes may take 2 – 3 months to process after receiving the completed documents.

Customers who wish to hold on to their tickets until the new concert date is announced should email Customer Care by 15.10.2024. Your existing ticket may still be valid for the rescheduled date.